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Customer Feedback Form
Thank you for choosing Springfield Engineering Company. We value all of our customers and strive to meet their needs. Please fill out this short customer feedback form so that we can ensure top quality service to all of our customers.
Please provide your name and the project associated with this feedback
Was the installation crew on-time, professional, and knowledgeable?
Yes
No
At Springfield Engineering Company, we like to recognize our employees for providing exceptional services to our customers. Did any employees go above and beyond your expectations on this project?
Was the scope of work completed in a timely manner/ within the projected schedule?
Yes
No
Is the HVAC and/or plumbing scope of work that was completed working as expected?
Yes
No
Based on your experience with our company, would you utilize our HVAC and/or Plumbing services in the future?
Yes
No
If you experienced any issues while working with SECO or feel our organization should improve in certain areas, we greatly value this feedback. This could be with our estimating/proposal process, installation, etc. Please list those comments below:
Would you be interested in SECO providing a proposal to perform preventative maintenance on the equipment associated with this installation or any other HVAC equipment on your property?
Yes
No
If you answered yes to the previous question, please leave your contact information below:
Additional Comments:
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Thank you for your feedback!
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